Terms & Conditions

1. Acceptance of Terms: Users must agree to the terms of use to access the website and its services.

2. User Responsibilities: Details about what users can and cannot do on the site, including any restrictions on content sharing, posting, or interactions.

3. Intellectual Property: Information about the ownership of content, including copyrights and trademarks, and guidelines on using the agency's intellectual property.

4. Privacy Policy: A reference to the site's privacy policy, which explains how user data is collected, used, and protected.

5. Account Registration: If applicable, details on how users can create an account, maintain confidentiality of login information, and what actions might lead to suspension or termination of the account.

6. Use of Services: Explanation of the services offered, any fees or charges, and terms related to the availability and reliability of these services.

7. Dispute Resolution: Information on how disputes will be handled, including any arbitration or legal proceedings.

8. Modification of Terms: A clause stating that the agency can update the terms and how users will be notified of these changes.

9. Limitation of Liability: Statements about the extent to which the agency is liable for issues arising from the use of the website and services.

10. Governing Law: Governed by NZ law.

1. Information Collection: Describe what types of personal information are collected from users, such as names, contact details, and any additional data relevant to the services offered, like resumes or portfolios.

2. Use of Information: Explain the purposes for which the collected information is used. This might include using data to improve services, communicate with users, or for marketing purposes.

3. Data Sharing and Disclosure: Detail any circumstances under which personal information might be shared with third parties, such as partners or service providers, and the reasons for such sharing.

4. Cookies and Tracking Technologies: Inform users about the use of cookies and other tracking technologies on the website, including what data is collected through these means and how it is used.

5. Data Security: Outline the measures taken to protect user data from unauthorized access, breaches, or loss.

6. User Rights: Provide information on the rights users have regarding their personal data, such as accessing, correcting, or deleting their information.

7. Policy Changes: State how users will be notified of any changes to the privacy policy, ensuring they are aware of updates.

8. Contact Information: Offer contact details for users who have questions or concerns about the privacy policy or their personal data.

This privacy policy serves to build trust with users by being transparent about data practices and ensuring compliance with applicable privacy laws. It's important for users to read and understand these policies to know how their information is handled.

Recruitment Warning Notice:

We would like to remind all current and prospective clients and talent to exercise caution when responding to recruitment offers. Please be aware of the following:

1. Official Communication: Our talent agency conducts all official communications through our verified contact methods, such as email addresses ending in @agencyluma.com and phone numbers listed on our official website. If you receive any communication that seems suspicious or is from an unverified source, please contact us directly to verify its authenticity.

2. No Upfront Fees: Our agency does not require any upfront fees for representation or auditions. Be wary of any requests for payment in exchange for guaranteed opportunities or representation.

3. Personal Information: We advise against sharing personal or financial information with individuals or entities claiming to represent our agency without first verifying their credentials through our official contact points.

4. In-Person Meetings: All in-person meetings will be scheduled through our official channels, and you will be informed of the names of the representatives you will meet with in advance.

5. Report Suspicious Activity: If you encounter any suspicious recruitment activity, please report it to us immediately. Your vigilance helps us maintain a safe and trustworthy environment for all.

Your safety and security are our top priorities. We appreciate your cooperation and look forward to working with you in a secure and professional manner.

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This notice aims to protect individuals from potential scams and ensures that interactions with the agency are conducted safely and transparently.